Pearlclean

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Frequently Asked Questions

FAQ's

Have questions about our dry cleaning process, pricing,
pickup, or delivery? We’ve got you covered.

The Pearlclean FAQ's

Answers to Your Most Common Queries

Explore expert advice on fabric care, cleaning techniques, and wardrobe maintenance.

Pearlclean has live laundry services wherein you can come and see your clothes being washed. At our live store, we
provide wash & fold, wash & steam iron, and steam iron services. Dry cleaning is done in our backed processing plant. To
avail the services, you can call us on +91 90100 86600, or drop a pickup request on our website. Our pickup & delivery
services are free. You can also walk-in to the store & drop your clothes anytime between 8 am to 8 pm (we are open all 7
days). Our delivery TAT is 24-48 hours for wash & fold, and wash & steam iron, and it is 96-120 hours (4-5 days) for dry
cleaning.

In wash & steam iron service, clothes are washed, tumble dried, steam ironed, folded & packed in premium packaging. Steam iron gives a wrinkle free cloth, and unlike coal based heavy iron it doesn’t cause unaesthetic white shine to clothes.

In wash & steam iron service, clothes are washed, tumble dried, steam ironed, folded & packed in premium packaging. Steam iron gives a wrinkle free cloth, and unlike coal based heavy iron it doesn’t cause unaesthetic white shine to clothes.

In wash & fold service, clothes are washed, tumble dried, folded & packed in premium packaging. No steam iron is done in this service

Clothes which are recommended for dry cleaning shall not be wet washed, and only be dry cleaned.

Yes, we handle all type of spots and stains.

We have turnaround time of 24-48 hours for Wash and steam iron services; however, we have an express service also in which we will deliver clothes within 6 hours of order creation but the charges for same is different from normal rates.

We deliver the clothes given for dry cleaning within 4 days of order creation.

Yes, we provide free doorstep pick-up and delivery services from 8 am to 8 pm and chargeable pickup and drop services before 8 am and 8 pm.

Discount and offers varies from store to store and time to time. Please refer our Offers section for exciting offers and membership plans.

You can place an order either through 1) Website 2) +91 90100 86600.

Yes, you can drop your clothes to our nearest store. We will update you once they are ready, and you can pick them up between 8 AM to 8 PM.

We are open from 8 AM to 8 PM on all 7 days of the week.

Our executive shall call you before pick up/delivery. In case you are not available during the pickup/delivery window you had selected, please communicate the same, along with the revised timing, to our executive.

Yes, you can reschedule your pickup/delivery to your convenient time slot either through our website, or by calling us on +91 90100 86600.

Yes, you can reschedule your pickup/delivery to your convenient time slot either through our website, or by calling us on +91 90100 86600.